Role Purpose
The role is for an In-House SAP S/4HANA Business Consultant will act as the bridge between business operations and SAP S/4HANA. The role's primary objective is to maximize the value of the ERP system by helping users fully understand and utilize SAP S/4HANA, driving process standardization, re-engineering business processes to align with ERP best practices, and ensuring users are properly trained and supported.
The successful candidate will thus lead continuous improvement initiatives in business process aligned to SAP, challenge legacy ways of working, and promote the adoption of SAP standard functionality while minimizing manual workarounds and non-value-added activities and provide training to existing users and new users.
This position will report to CFO
Key Responsibilities
SAP Business Process Improvement
- Analyse existing business processes across Finance, Procurement, Manufacturing, Sales, Logistics, and Supply Chain functions.
- Identify gaps between current business practices and SAP S/4HANA standard capabilities.
- Lead business process re-engineering initiatives to improve efficiency, control, and data quality.
- Recommend and implement best-practice SAP solutions to support business objectives.
- Reduce reliance on spreadsheets, manual interventions, and non-standard processes.
- Facilitate workshops with business stakeholders to define future-state processes.
SAP Functional Support
- Act as the primary point of contact for SAP S/4HANA business users.
- Provide day-to-day support and issue resolution for SAP-related business processes.
- Work with external SAP partners and technical consultants when advanced support or developments are required.
- Assist in testing system changes, upgrades, enhancements, and new functionality.
- Ensure business requirements are accurately translated into SAP solutions.
User Training and Capability Development
- Develop and deliver training programs for new and existing SAP users.
- Create user guides, standard operating procedures (SOPs), process maps, and training materials.
- Conduct classroom, workshop, and one-on-one training sessions.
- Promote SAP knowledge and best practices throughout the organization.
- Support onboarding of new employees through structured SAP training programs.
Change Management & Adoption
- Drive user adoption of SAP S/4HANA across the business.
- Challenge non-standard practices and encourage alignment with ERP-driven processes.
- Support business teams during process changes and system enhancements.
- Act as a change champion for continuous improvement and digital transformation initiatives.
Data Integrity & Governance
- Support master data governance initiatives.
- Ensure process compliance and data accuracy within SAP.
- Monitor transaction quality and identify opportunities to improve business controls.
- Collaborate with process owners to ensure consistent data standards.
Project & Continuous Improvement Activities
- Participate in SAP projects, upgrades, rollouts, and optimization initiatives.
- Lead small-to-medium improvement projects from concept through implementation.
- Measure benefits realized from process improvements and system enhancements.
- Stay current with SAP S/4HANA innovations and recommend enhancements where appropriate.